Workboard ITS — Support
Help and support for the Workboard ITS iOS app.
Get in touch
The fastest way to reach us is by email. We usually reply within one business day.
About Workboard ITS
Workboard ITS is a native iOS task and project management app for teams. It gives you a mobile companion to the Workboard platform, letting you manage your team's tasks, projects, and workflow from your iPhone or iPad.
To use the app, you'll need a Workboard workspace account provided by your organization. If your team hasn't set up Workboard yet, contact your administrator or reach out to us.
Frequently Asked Questions
How do I sign in?
Open the Workboard ITS app and use the email and password provided by your organization's Workboard administrator. If you don't have credentials yet, contact your admin.
I forgot my password. What do I do?
Tap "Forgot Password?" on the sign-in screen and follow the instructions. If you don't receive a reset email within a few minutes, check your spam folder or contact your organization's administrator.
Can I use Workboard ITS without an internet connection?
The app requires an internet connection to sync tasks with your workspace. If you go offline, the app will show a clear message and let you retry when your connection returns.
How do I attach photos or files to a task?
Open the task, tap the attachment icon, and choose to upload from your Photos library, take a new photo with the camera, or pick a file. You'll be prompted for permission the first time.
Why does the app ask for camera and photo library permission?
These permissions are used only when you choose to add a photo or file attachment to a task. The app never accesses your photos or camera in the background.
How is my data protected?
All communication between the app and our servers is encrypted over HTTPS (TLS 1.2 or later). We do not use third-party analytics or advertising trackers. See our Privacy Policy for full details.
How do I report a bug or request a feature?
Email us at support@impulsiontechnosolutions.com with a description of what happened, which iPhone model and iOS version you're on, and screenshots if possible. We take every report seriously.
How do I delete my account and data?
Account and workspace data is managed by your organization's Workboard administrator. To request deletion of your account, contact your administrator or email us at support@impulsiontechnosolutions.com and we'll help coordinate the request.
Office Address
Impulsion Technosolutions
Kapil Akhila, Pan Card Club Road
Baner, Pune – 411045
Maharashtra, India
GST: 27AQCPJ7076R2Z1